ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Bilingual Team Lead Non-Licensed at Inizio Engage - ApplyBlast

Bilingual Team Lead Non-Licensed

Inizio Engage

10 days ago

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Bilingual Team Lead Non-Licensed role supports the supervision of call center staff to ensure prompt and accurate customer responses across all communication channels. This position operates in a 50/50 capacity, splitting time between managing telecommunications and assisting the Call Center Supervisor with leading the project team. The role involves providing intermediary service between supervisors and communicators, handling escalations, and ensuring compliance with quality and productivity standards.

Responsibilities

Supervise call center staff and manage telecommunications operations
Investigate inquiries, handle escalations, and document adverse events
Conduct training sessions and monitor call center performance

Skills

About Inizio Engage

inizioengage.com

Headquarters

Yardley, Pennsylvania, United States

Company Size

5001-10000 employees

Founded

2023

View Profile

Inizio Engage (formerly Ashfield Engage) is a global strategic, commercial and creative engagement partner specializing in healthcare. They work with life sciences and healthcare organizations to design and deliver commercial strategies, stakeholder and patient engagement, multichannel campaigns, and medical communications. By combining strategic consulting, creative content and data-driven insights, they implement digital and in-person programs that support product launches, commercial operations and long‑term brand growth worldwide.