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procomconsultantsgroup.com
The Bilingual Technical Support Analyst provides proactive and reactive assistance to customers of a security product, handling escalations, troubleshooting, and documentation while coordinating with Tier II support. The role requires bilingual communication in Portuguese and English, strong networking and security knowledge, and the ability to produce knowledge‑base articles and maintain up‑to‑date product expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for procomconsultantsgroup.com.
procomconsultantsgroup.com didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role