Bilingual Technical Support Specialist - L1
Equifax
About this role
The Bilingual Technical Support Specialist - L1 provides escalated support for clients accessing Equifax products and services online, handling troubleshooting and customer interaction via email, chat, and phone. The role involves gathering customer feedback, supporting product knowledge, and collaborating with various internal teams.
Skills
Qualifications
About Equifax
equifax.co.inWe at Equifax help people live their financial best. Our focus is on giving people an equal opportunity to access affordable, mainstream financial services for the things that they want and need in life.
Recent company news
MintCIBIL, Experian, CRIF, and Equifax: How India’s credit bureaus work
Sep 30, 2025
Business Wire IndiaEquifax India Names Aditya B. Chatterjee as Managing Director
Aug 2, 2023
Banking FrontiersEquifax introduces Equifax Interconnect in India
Feb 8, 2019
MediaNamaEquifax India buys out analytics firm NettPositive
Nov 21, 2014
CEO Insights AsiaEquifax India Appoints Aditya B. Chatterjee As Managing Director
Aug 2, 2023
About Equifax
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Equifax.
Salary
$8k – $11k
per year