jsitel
The Bilingual Tier 1 Tech Support Technician provides first‑line technical assistance to customers, handling inbound and outbound calls to troubleshoot and resolve peripheral issues. The role operates on a four‑day, 10‑hour schedule, often including a weekend day, and maintains detailed documentation and quality standards while supporting the Contact Center team.
Headquarters
Greenbelt, Maryland, United States
Company Size
201-500 employees
Founded
1962
Gravity Forms is a leading WordPress plugin that offers a powerful, drag-and-drop form builder for creating complex, multi-page forms with conditional logic. It supports data collection, file uploads, and a wide ecosystem of add-ons for payments, CRM, marketing automation, and analytics, enabling seamless workflow automation. The plugin emphasizes developer-friendly APIs, extensive documentation, and reliable support, making it a trusted choice for websites of all sizes. Gravity Forms is developed by Rocketgenius, a company focused on scalable, enterprise-grade form solutions for the WordPress ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for jsitel.
jsitel didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role
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