Connex Telecommunications Inc.
A Bilingual Technical Support Representative at DependableIT assists residential and business customers with software and hardware troubleshooting across phone, chat, and ticket channels. The role requires fluency in English and Canadian French to investigate technical problems, provide remote support, and administer SaaS platforms like Microsoft 365 and Google Workspace. Employees must be flexible with rotating schedules to support the company's 24/7 operations.
Headquarters
Richmond Hill, Ontario, Canada
Company Size
201-500 employees
Founded
1996
Connex Telecommunications Inc. is a Canada-based integrated IT solutions provider focused on modernizing customer experience and contact center operations. They specialize in CX, contact center technology, unified communications, infrastructure and innovation, combining consulting, implementation and ongoing support. Connex helps organizations deploy omnichannel engagement, collaboration and infrastructure solutions to improve customer interactions, workforce efficiency and operational resilience. Their clients are enterprises seeking to transform digital communications and contact center performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Connex Telecommunications Inc..
32% below the average for this role
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