Bilingual Virtual Assistant – Member Retention & Billing Support
Hey Lieu
About this role
Hyre is hiring a Bilingual Member Retention Specialist to support members with billing issues and help maintain their memberships through proactive outreach and engagement. The role involves customer service, account monitoring, and problem-solving to ensure member retention and satisfaction.
Skills
About Hey Lieu
hyreup.comHyreup is a remote staffing platform and hiring agency that helps companies build distributed teams by connecting them with vetted, global virtual assistants. The service emphasizes AI-empowered assistants to streamline operations, boost productivity, and handle tasks across administration, customer support, and other day-to-day functions. Hyreup positions itself as a managed solution for recruiting, onboarding, and scaling remote talent to meet business needs.
About Hey Lieu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Hey Lieu.
Salary
$30k
per year
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