Billing Advocate Associate

The Billing Advocate Associate at Sun Life U.S. provides expert medical billing advocacy and insurance claims resolution as part of the Insurance Claims Advocacy Team. This role involves investigating and resolving unpaid, underpaid, or denied claims while serving as a knowledgeable representative among members, providers, and insurance carriers. The position requires strong communication skills, attention to detail, and proficiency in tools like Salesforce and Microsoft Office to manage multiple cases and support operational excellence.