Billing Analyst, Customer Care
RingCentral(4 months ago)
About this role
A Billing Analyst, Customer Care role at Acquire BPO supporting the RingCentral account, focused on assisting customers with billing-related inquiries and disputes. The position operates in a customer care environment serving both internal and external customers, with a willingness to work night shift. The role is based in the Philippines with a hybrid work arrangement in Cubao or Ortigas.
Required Skills
- Billing Support
- Customer Service
- Invoice Reconciliation
- Price Variance
- Case Management
- Chat Support
- Phone Support
- Dispute Resolution
- Communication Skills
- Multitasking
+1 more
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