Billing Analyst

The Billing Analyst role involves collaborating with customers and sales teams to obtain purchase orders, ensuring work orders are structured accurately according to Standard Operating Procedures, and reviewing estimates for service work. The position requires maintaining customer billing databases, handling warranty claims, and communicating with customers and service supervisors to resolve disputes. This role is designed for individuals who can thrive in a fast-paced environment while promoting positive customer experiences and upholding company core values.