Billing and Customer Solutions Supervisor for Utilities
Gainesville(28 days ago)
About this role
The Billing and Customer Solutions Supervisor for Gainesville Regional Utilities leads a combined billing and customer solutions team across multiple utility services, focusing on ensuring accurate utility billing, regulatory compliance, and high-quality customer outcomes. The role emphasizes analytics and audit functions to evaluate data, drive process improvements, and provide supervisory leadership for day-to-day operations.
Required Skills
- Utility Billing
- Data Analysis
- Auditing
- Customer Service
- Team Leadership
- Reporting
- Process Improvement
- Policy Development
- SAP
- Microsoft Excel
+2 more
Qualifications
- High School Diploma or GED
- Associate Degree
- Bachelor Degree
About Gainesville
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