HostPapa
The Billing and Domain Service Specialist serves as the primary customer contact during the onboarding process, clarifying and correcting registration information while communicating expectations and schedules to ensure a smooth transition from registration to go-live. This role focuses on enhancing customer engagement during onboarding to improve the registration to go-live ratio. The specialist is responsible for gathering billing information, resolving billing issues, and ensuring accurate data entry to prevent invoice discrepancies. Additionally, the role involves identifying opportunities to streamline the onboarding process and providing training on the billing system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HostPapa.
HostPapa didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role