Billing & Collections Operations Specialist

The Billing & Collections Operations Specialist supports the financial sustainability of Boys & Girls Clubs of the Northern Indiana Corridor by managing billing processes, maintaining accurate member records, and leading collections efforts with families. This role requires strong attention to detail, systems management, and customer service skills to ensure timely billing and compassionate collections. The position involves generating invoices, managing past-due accounts, coordinating payment plans, and providing support for the MyClubHub system.