WWEX Group
A Billing Dispute Specialist manages and resolves customer billing disputes and carrier chargebacks within the Financial Operations Shared Services Center. The role involves analyzing discrepancies, maintaining accurate dispute logs, and collaborating with internal teams and external partners to ensure financial integrity and customer satisfaction.
WWEX Group is a third-party logistics and shipping company that brings together Worldwide Express, GlobalTranz, and Unishippers under one umbrella, serving small and midsize businesses with parcel, LTL, truckload, and global shipping solutions. The company has merged with Auctane to form ShipStation Global, an AI-driven intelligent logistics platform combining a powerful freight network with shipping software. It serves over 3 million customers and handles approximately 3 billion shipments per year.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WWEX Group.
WWEX Group didn’t post a salary, so this is our estimate from similar listings.
342% above the average for this role
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