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© All Rights Reserved. ApplyBlast.com
ukg
This role serves as the primary point of contact for customer billing inquiries, disputes, and escalations, acting as a liaison for strategic accounts to ensure a high-quality customer experience. The specialist investigates and resolves medium- to high-complexity billing issues while maintaining expertise in various billing models and monetization structures. The position requires cross-functional collaboration to address complex scenarios, adhere to service level agreements, and leverage AI-enabled tools to improve operational efficiency.
UKG (Ultimate Kronos Group) is a leading provider of cloud-based human capital management (HCM) and workforce management solutions. By uniting Kronos’ workforce management capabilities with UltiPro’s HR, payroll, and talent management, UKG delivers integrated tools for recruiting, onboarding, payroll, time and attendance, scheduling, benefits, and analytics. The platform helps global organizations optimize productivity, ensure compliance, and improve employee experiences through data-driven insights and automation. UKG serves a wide range of industries with scalable solutions, strong security, and a focus on helping people thrive at work.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ukg.
ukg didn’t post a salary, so this is our estimate from similar listings.
70% above the average for this role