Billing Operations Specialist (PST)

Octave(1 month ago)

RemoteFull TimeMedior$47,020 - $54,000Revenue Cycle

About this role

The Billing Specialist is a member of the Revenue Cycle team and serves as a primary point of contact for clients nationwide, supporting billing operations and ensuring quality patient interactions. This role reports to the Revenue Cycle Manager and is best suited for candidates who thrive in a startup environment and care about mental health and wellness. The position requires availability across time zones and adherence to company values and procedures.

View Original Listing

Required Skills

Phone Support
Live Chat
Email Support
Benefits Verification
Eligibility Checks
Superbill Generation
Invoice Generation
Payment Posting
Insurance Claims
Client Communication

+9 more

About Octave

findoctave.com

Octave is a modern mental health provider offering affordable, outcome-focused individual, couples, and family therapy both virtually (HIPAA‑compliant video) and in select cities for in‑person care. They work with insurance—typical in‑network sessions cost about $28, with out‑of‑pocket rates ranging by provider—and guide clients through benefits and cost estimates via Care Navigators. Octave vets and credentializes licensed therapists through a rigorous clinical review, uses goal‑oriented, evidence‑based approaches, and tracks outcomes to ensure measurable improvement.