Billing Specialist
Fastly
About this role
Fastly is seeking a Billing Support Specialist to join their Customer Experience and Support team. The role involves handling billing inquiries, investigating and resolving billing cases, explaining charges, and collaborating with various internal teams to ensure billing accuracy and process improvements.
Skills
About Fastly
fastly.comFastly is an edge cloud platform that helps companies deliver faster, safer, and more scalable websites, apps, and streaming media. It offers a high-performance CDN, real-time video delivery, edge compute and caching, and security services such as WAF and DDoS protection, along with observability and developer-friendly APIs. Fastly’s global, programmable edge network emphasizes low latency, instant cache invalidation, and fine-grained traffic control to accelerate dynamic content and modern web architectures. Customers use Fastly to improve performance, security, and scalability while running logic and gaining insights at the edge.
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About Fastly
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fastly.
Salary
$130k – $150k
per year
