Baylor Genetics
The Billing Support Coordinator serves as the primary point of contact for patients and healthcare providers regarding billing, insurance coverage, and payments for genetic testing. This role resolves billing inquiries with accuracy and empathy, explains financial responsibilities, and collaborates with internal teams to ensure a seamless customer experience. Success is measured by timely issue resolution, adherence to service level agreements, and customer satisfaction.
Headquarters
Houston, Texas, United States
Baylor Genetics specializes in clinically relevant genetic testing and helps determine an individual's chance of developing or passing on a genetic disorder. With nearly 50 years of innovation and over 4 million tests performed worldwide, Baylor Genetics excels in the field of genetics and precision medicine, offering services including Whole Genome Sequencing, Whole Exome Sequencing, and chromosomal microarray analysis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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