Blue Planet Advanced Technical Support: BPUAA & ROA Support NA
Ciena(2 months ago)
About this role
As part of Ciena’s Blue Planet Global Support team, you will provide advanced post-sales support for the Unified Assurance and Analytics (UAA) and Blue Planet Route Optimization and Analysis (ROA) products. You’ll serve as the key technical contact for customers—resolving complex issues, developing automation solutions, and collaborating with Engineering and Product teams to drive continuous improvement.
Required Skills
- Linux
- Shell Scripting
- Java
- Python
- Kubernetes
- Docker
- GitHub
- JIRA
Qualifications
- Bachelor’s Degree in Computer Science
- Master’s Degree in Engineering
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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