Appex Innovation
A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative support, managing and optimizing the BMC Helix ecosystem for seamless IT Service Management operations. The role involves diagnosing complex incidents, designing automated workflows, and maintaining system administration tasks. Engineers also handle REST-based API integrations and collaborate with R&D to resolve unresolved anomalies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Appex Innovation.
Appex Innovation didn’t post a salary, so this is our estimate from similar listings.