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Bookkeeping Support Specialist at LayerZero - ApplyBlast

Bookkeeping Support Specialist

LayerZero

4 months ago

Remote

Full Time

Junior

13 applicants

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About this role

A Bookkeeping Support Specialist at Layer helps small businesses set up bookkeeping services and acts as their ongoing point of contact. The role involves leading live onboarding calls to connect financial accounts in existing software tools, providing empathetic support via chat and email, and collaborating with product teams to improve workflows.

Responsibilities

Run live video onboarding calls to gather business context and configure book settings
Support customers via chat and email to diagnose bookkeeping issues and drive resolution
Maintain accurate customer notes and status updates within internal support systems
Collaborate with engineering teams to surface product feedback based on recurring needs
Manage multiple customer accounts simultaneously while ensuring attention to detail

Skills

About LayerZero

layerzero.network

Headquarters

Vancouver, British Columbia, Canada

Company Size

51-200 employees

Founded

2021

View Profile

LayerZero is an omnichain interoperability protocol that provides a low‑level messaging primitive for building cross‑chain decentralized applications. It connects blockchains with a lightweight messaging architecture (using oracle + relayer verification) to enable secure, low‑latency cross‑chain messages and token movements. Developers use LayerZero to build native omnichain dApps, bridges, and composable multi‑chain experiences without reimplementing complex bridge logic on every chain. The protocol emphasizes modularity, security, and minimal trust assumptions across supported networks.