Box Office Representative

The Box Office Representative serves as a front-line ambassador for Houston Grand Opera, acting as the primary point of contact for patrons to deliver exceptional customer experiences throughout the ticket purchasing and event attendance journey. This role is responsible for driving ticket sales, staffing the Box Office during performances, and ensuring seamless service delivery that reflects the organization's commitment to excellence. The position plays an essential role in building patron loyalty and enhancing the overall reputation of Houston Grand Opera through outstanding service at every interaction.