BP Shaw 2025

Philip Morris International(4 months ago)

Mandaluyong City, PhilippinesOnsiteFull TimeJunior$47,105 - $63,885 (estimated)Customer Support

About this role

The Customer Support Associate I handles customer interactions via inbound and outbound calls and online channels to provide general support for client products and services. This entry-level role focuses on resolving routine, non-technical issues and escalating complex inquiries to senior staff while learning client terminology and procedures.

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Required Skills

Customer Service
Computer Navigation
Verbal Communication
Written Communication
Detail Orientation
Multitasking
Teamwork
Empathy
Call Tracking
Shift Flexibility

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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