Branch Banking Client Consultant II
Flagstar Bank(3 months ago)
About this role
The Branch Banking Client Consultant II delivers high-quality client service at a bank branch by resolving client concerns, providing product information, and supporting clients’ financial needs. The role emphasizes client management, retention, and making introductions to specialist partners such as Mortgage and Business Banking. It also involves greater lending and basic investment interactions and participation in more complex client conversations.
Required Skills
- Client Management
- Client Retention
- Sales
- Lending
- Investments
- Risk Management
- Compliance
- Customer Service
- Digital Products
- Mentoring
Qualifications
- High School Diploma or Equivalent
- NMLS Registration
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