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Branch Banking Client Consultant II at Flagstar Bank - ApplyBlast

Branch Banking Client Consultant II

Flagstar Bank

4 months ago

2.9 on Glassdoor

Howard Beach, NY

Onsite

Full Time

Senior

0 applicants

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About this role

The Branch Banking Client Consultant II role focuses on delivering exceptional client experiences by resolving concerns and detailing financial products to meet client needs. This position drives growth through client retention, managing complex banking conversations, and facilitating introductions to specialized teams like Mortgage and Business Banking. Key duties include executing sales initiatives, managing risk compliance, and mentoring others on procedural knowledge.

Responsibilities

Drive financial performance through primary client acquisition and sales initiatives
Resolve complex client account questions and complaints effectively
Execute banking transactions while maintaining strict risk and compliance standards
Mentor junior staff on products and platform procedures
Build trusted relationships by identifying client needs and delivering tailored solutions