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Branch Banking Client Consultant II at Flagstar Bank - ApplyBlast

Branch Banking Client Consultant II

Flagstar Bank

4 months ago

2.9 on Glassdoor

New York, NY

Onsite

Full Time

Senior

0 applicants

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About this role

A Branch Banking Client Consultant II at Flagstar drives client retention and satisfaction by resolving financial concerns and introducing clients to specialized partners like mortgage and business banking. This role involves managing complex banking conversations, ensuring compliant sales transactions, and actively supporting team growth targets through strategic client introductions. The position requires a proactive approach to problem-solving and relationship building within a retail banking environment.

Responsibilities

Resolve client financial concerns and provide detailed product information.
Support team growth targets through strategic client acquisition and introductions.
Execute sales and banking transactions while ensuring strict regulatory compliance.
Conduct client education sessions on digital products and self-service technologies.
Mentor junior team members on platform procedures and business processes.