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Branch Member Service Associate at NASA Federal Credit Union - ApplyBlast

Branch Member Service Associate

NASA Federal Credit Union

2 months ago

3.2 on Glassdoor

Annapolis, Maryland, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Branch Member Service Associate provides exceptional customer service in a credit union branch, promoting and selling NASA FCU products while handling account openings, transactions, and member inquiries. The role requires strong communication, cash handling, and a focus on helping members meet their financial needs.

Responsibilities

Process financial transactions and loan applications
Provide member service and product recommendations
Support call center queues and branch operations

Skills

About NASA Federal Credit Union

nasafcu.com

Headquarters

Upper Marlboro, Maryland, United States

Company Size

201-500 employees

Founded

1949

View Profile

NASA Federal Credit Union (NASA FCU) is a not-for-profit, member-owned financial cooperative that was founded to serve the NASA community and now provides banking services to members nationwide. It offers checking and savings accounts, credit cards, consumer and auto loans, mortgages and home‑equity products, plus online and mobile banking for 24/7 account access. NASA FCU emphasizes competitive rates, personalized member service, and financial education and planning resources. Membership is available to eligible employees, family members, and affiliated community groups, supported by branch locations and digital services.