Branch Operations & Customer Service (Kedah & Perlis)
Hong Leong Bank Berhad(4 years ago)
About this role
A Branch Service Officer at Hong Leong Bank serves as a front-line representative at branch locations, interfacing with retail customers and supporting the bank's branch operations. The role contributes to overall customer experience and supports the bank’s retail product offerings and digital initiatives. It is positioned within the bank's retail/branch network and aligns with the organisation's customer-focused strategy.
Required Skills
- Customer Service
- Cash Handling
- Transaction Processing
- Cross Selling
- Account Opening
- Compliance
- Communication
- Digital Banking
- Cash Balancing
- Risk Control
Qualifications
- Diploma in Any Field
- FIMM License
- UT License
- PCE License
- TBE License
About Hong Leong Bank Berhad
hlb.com.myHong Leong Bank Malaysia offers a host of personal financing products and services ranging from loans, credit cards, online banking, mobile banking and more. All designed to cater for the different needs and lifestyles of the customers.
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