Branch Support Technician
Archsoftware
About this role
The role involves providing second line specialist support to computer users, answering questions, resolving technical problems, and maintaining customer networks, software, and hardware related to ARCH Products. It offers growth opportunities within a collaborative environment.
Skills
Qualifications
About Archsoftware
getarch.comArch is an AI-powered marketing platform for home‑services contractors (HVAC, plumbing, electrical, and drain) that natively integrates with ServiceTitan. It analyzes your ServiceTitan data plus external signals (permits, real‑estate transactions, financial data) to surface high‑intent prospects and detect customers at risk of churning. Arch automatically runs personalized email and direct‑mail campaigns, offers full attribution, A/B testing, and reporting, and syncs campaign performance back into ServiceTitan. Designed to replace agency overhead or added headcount, implementation is low‑lift (typically within two weeks) and a free diagnostic is available—contact for pricing.
About Archsoftware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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