Serval
Serval is hiring a Communications Manager to drive press relations, thought leadership, and brand strategy for its AI-native automation platform. In this player-coach role, the candidate will create content concepts, pitch reporters, and execute announcements while building long-term relationships with media and analysts. Reporting to the SVP of Brand & Communications, this individual will help define how the company is perceived in the enterprise AI sector.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.
63% above the average for this role