Break Fix Management Specialist
Lexmark(2 months ago)
About this role
The Break Fix Management Specialist is responsible for monitoring and intervening in Break Fix Work Orders and Sales Orders to meet contracted customer Service Level Agreements. This role involves collaboration with internal teams and third-party suppliers to ensure timely and accurate execution of service-related tasks, along with the provision of documentation in relevant systems.
Required Skills
- Customer Service
- Documentation
- Service Level Agreement
- Microsoft Excel
Qualifications
- Bachelor’s Degree Holder
- 2 Years Customer Service Experience
About Lexmark
lexmark.comLexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.
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