Xfinity
This role is responsible for performing residential broadband installations, troubleshooting voice, video, and data services, and restoring connectivity to ensure a positive customer experience. The technician will diagnose network issues, install home networking equipment, and educate customers on product usage while maintaining safety and performance standards. The position requires physical work in various environments, including outdoor conditions and confined spaces, with flexibility for nights, weekends, and holidays.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
29% below the average for this role