Broadband Service Coordinator

The Broadband Service Coordinator serves as the primary point of contact for customers, managing applications, service orders, and the overall customer work order process to ensure a positive experience. This role involves coordinating with internal teams and contractors to optimize workflows, troubleshoot technical issues, and maintain data integrity within broadband operational systems. The position requires strong organizational and analytical skills to handle complex customer inquiries, funding eligibility, and installation timelines while supporting software implementations and process improvements.