Brokaw Commons San Jose - Shift Supervisor
Philz Coffee(1 year ago)
About this role
The Team Lead (Shift Supervisor) at Philz supports daily store operations by leading shifts and fostering a welcoming, community-focused environment. This role models company values, helps develop team members, and partners with Store Leaders to ensure consistent service and store standards. The position is centered on delivering excellent customer experiences and contributing to a positive workplace culture.
Required Skills
- Team Leadership
- Barista Craft
- Customer Relations
- Performance Reviews
- Shift Scheduling
- Staff Training
- Store Operations
- Safety Programs
- Equipment Operation
- Community Outreach
About Philz Coffee
philzcoffee.comPhilz Coffee is a specialty coffee company best known for hand-crafted, one-cup-at-a-time pour-overs and customized blends served in its neighborhood cafes. Headquartered in the Bay Area, Philz operates shops across California and Chicago and also sells whole-bean coffee, merchandise, gift cards, and subscription plans through its online store. The brand emphasizes personalized service, quality sourcing, and sustainability while offering convenient options like online ordering and coffee subscriptions.