Broker Services Service Representative
AIG(1 month ago)
About this role
A Broker Services Customer Service Representative at AIG supports insurance brokers by serving as a central point of contact for policy-related servicing needs. The role operates within a multi-channel contact center environment, helping brokers access information and navigate AIG systems while delivering a high-touch service experience. It is part of AIG’s broader insurance operations focused on improving broker and customer support.
Required Skills
- Customer Service
- Inbound Calls
- Web Chat Support
- Email Support
- Policy Servicing
- Issue Troubleshooting
- Endorsement Processing
- Billing Inquiries
- Collections Support
- Website Navigation
+5 more
About AIG
aig.comAmerican International Group, Inc. (AIG) is a leading global insurance organization that offers a wide range of insurance and financial services across more than 190 countries and jurisdictions. Established in 1919, AIG specializes in property and casualty insurance, as well as life insurance and retirement solutions. The company is recognized for its innovation and commitment to customer service, consistently receiving awards for diversity and inclusion in the workplace. With a strong focus on risk management, AIG partners with clients to protect their assets and pursue growth opportunities.
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