Burton Guide Basecamp Team

A Burton Guide serves as the primary contact for end consumers, resolving requests via phone, email, webform, and chat to build trust and brand loyalty. This full-time role involves collaborating with E-commerce and Product Service departments to share insights, improve efficiency, and support customers with product, order, and warranty inquiries. The position requires fluency in multiple languages and a deep passion for snowboarding to effectively represent the brand during the winter season.