Business Adviser

The Business Adviser role involves serving as the first point of contact for prospective and existing small business customers, delivering a professional and personable service to resolve queries and introduce suitable banking products. The position requires building strong customer relationships, supporting digital service adoption, and ensuring compliance with FCA regulations while maintaining high data quality standards. This role operates on a rotational shift basis between 8am and 8pm, with hybrid working arrangements based in Glasgow or Northampton.