Business Analyst, Customer Operations (Starlink)

SpaceX(1 month ago)

Redmond, WAOnsiteFull TimeMedior$80,000 - $115,000Customer Operations (Starlink)

About this role

The Business Analyst, Customer Operations (Starlink) will analyze customer data and translate insights into reporting, recommendations, and tools to improve customer experience and internal operations. This role partners across functions to define operational metrics, support new market launches, and enable continuous improvement for the Starlink Customer Operations team. The position is part of an early-stage team focused on scaling processes and instrumentation as the program grows.

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Required Skills

SQL
Data Analysis
Dashboarding
Data Visualization
Python
R
ETL
Automation
Reporting
Data Integrity

+5 more

Qualifications

Bachelor's Degree
U.S. Work Authorization (ITAR Eligible)

About SpaceX

spacex.com

SpaceX is an aerospace manufacturer and launch services company that designs, manufactures, and launches advanced rockets and spacecraft. Founded in 2002 to revolutionize space technology and ultimately enable human life on other planets, it developed the Falcon 9 and Falcon Heavy rockets, the Dragon crew/cargo spacecraft, and the next‑generation Starship — with a strong emphasis on reusable boosters. SpaceX provides commercial and government launch services (including crewed ISS missions, satellite deployments and rideshares) and operates the Starlink broadband constellation. The company is known for rapid iterative development and cost‑reduction through reuse to expand access to space.