Business Analyst, Customer Operations (Starlink)
SpaceX(12 days ago)
About this role
The Business Analyst, Customer Operations (Starlink) at SpaceX analyzes Starlink customer data and translates findings into reporting, recommendations, and tooling to improve customer experience and program operations. The role supports cross-functional initiatives and helps define department-level metrics and dashboards to quantify operational health.
Required Skills
- SQL
- Python
- R
- Tableau
- Power BI
- Looker
- ETL
- Dashboards
- Data Integrity
- Analytics
+2 more
Qualifications
- Bachelor's Degree
- ITAR Eligibility (U.S. Citizenship/Green Card/Asylee/Refugee)
About SpaceX
spacex.comSpaceX is an aerospace manufacturer and launch services company that designs, manufactures, and launches advanced rockets and spacecraft. Founded in 2002 to revolutionize space technology and ultimately enable human life on other planets, it developed the Falcon 9 and Falcon Heavy rockets, the Dragon crew/cargo spacecraft, and the next‑generation Starship — with a strong emphasis on reusable boosters. SpaceX provides commercial and government launch services (including crewed ISS missions, satellite deployments and rideshares) and operates the Starlink broadband constellation. The company is known for rapid iterative development and cost‑reduction through reuse to expand access to space.