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Business Analyst II at City of Charlotte - ApplyBlast

Business Analyst II

City of Charlotte

27 days ago

4.0 on Glassdoor

Charlotte, North Carolina, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Business Analyst II is a hands-on operations analytics role responsible for developing actionable insights that improve decision-making and operational performance across the agency. This role partners with business units to use detailed operational data to investigate performance drivers, diagnose service and operational challenges, evaluate improvement opportunities, and deliver clear, data-driven recommendations.

Responsibilities

Analyze operational data to investigate performance issues and diagnose root causes
Develop dashboards, reports, and visualizations to support data-driven decision-making
Coordinate cross-functional initiatives and prepare analytical recommendations for management

Skills

About City of Charlotte

charlottenc.gov

Headquarters

Charlotte, North Carolina, United States

Company Size

5001-10000 employees

View Profile

The City of Charlotte is the municipal government serving Charlotte, North Carolina, responsible for delivering public services including public safety, transportation, utilities, parks and recreation, planning, and economic development. It provides online resources and transactional services for residents, businesses, and visitors — from permits and bill pay to maps, public meeting information, and emergency alerts. Charlotte emphasizes sustainable growth, infrastructure investment, and community engagement through neighborhood programs, transparency, and partnerships with regional and private stakeholders.