Business Analyst - NICE CXOne Platform Implementation

This role involves collaborating with business teams to gather, analyze, and validate requirements for the NICE CXOne platform implementation, ensuring formal business approval and sign-off. The position requires working with architecture and external application teams to define integration requirements for systems like AINext, Service Desktop, and Salesforce. Additionally, the role includes facilitating requirement discovery sessions, aligning requirements with enterprise architecture principles, and supporting development and testing teams to ensure successful validation of implemented functionality.