Business Analyst, Support Operations
SeatGeek
About this role
SeatGeek is hiring a Business Analyst for their Workforce Services team to analyze data related to support department performance, providing insights to improve customer, broker, and client support processes. The role involves working with various departments to leverage data in decision-making and operational optimization. It offers flexibility in work environment and a comprehensive benefits package.
Skills
About SeatGeek
seatgeek.comSeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.
Recent company news
ClassAction.orgCharged Junk Fees for Online Purchases?
2 days ago
Courthouse NewsSeatGeek CEO locks horns with Ticketmaster’s lawyers during antitrust testimony
5 days ago
NBC 4 New YorkBarclays Center lost out on concerts after picking SeatGeek over Ticketmaster, exec says
1 week ago
TicketNewsSeatGeek Testimony Describes “Retaliation Insurance” as Live Nation Antitrust Trial Highlights Alleged Industry Pressure
4 days ago
Bloomberg.comSeatGeek Offered ‘Retaliation Insurance’ to Win Ticketmaster Clients
6 days ago
About SeatGeek
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SeatGeek.
Salary
$86k – $124k
per year