Business Analyst

Getty Images

3 months ago

4.0 on Glassdoor

New York, NY

Hybrid

Full Time

Medior

9 applicants

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About this role

Getty Images is seeking a Business Analyst within the Customer Care vertical to use data-driven insights to improve customer experience and service operations. The role supports Customer Service and User Experience teams by turning customer interaction, behavior, and feedback data into actionable insights that inform strategic decision-making. You will work both independently and with stakeholders and leadership to prioritize business needs and support customer-service-focused initiatives.

Skills

Qualifications

Bachelor’s DegreeMaster’s Degree

About Getty Images

gettyimages.com

Getty Images is a global visual media company that licenses high-quality stock photos, editorial imagery, video, music, and other creative assets to media organizations, brands, advertisers, and creative professionals. It offers both rights-managed and royalty-free licensing, enterprise search and licensing APIs, and custom content and production services to support advertising, publishing, and corporate storytelling. Getty aggregates work from a vast network of photographers, videographers, and historic archives and handles rights clearance, releases, and legal support for commercial use. Customers choose Getty for its curated, premium collections, global coverage, and enterprise-grade tools for asset discovery and licensing.