Business Analyst
Paradigminfotech
About this role
A Business Analyst with expertise in Interactive Voice Response (IVR) systems is responsible for analyzing requirements, developing detailed call flow designs, and creating speech user interface designs. They work on documenting interfaces, developing call flows for complex applications, and collaborating with business units to translate needs into functional specifications. Additionally, they leverage reporting tools to analyze performance metrics.
Skills
About Paradigminfotech
paradigminfotech.comParadigm Infotech, Inc. is a global IT solutions provider focused on delivering customer value through high-quality processes. The company offers services such as custom software development, application testing and QA, digital transformation, cloud and managed services, and offshore delivery. It works with enterprise and mid-market clients across industries, emphasizing process-driven delivery, quality assurance, and flexible engagement models. Clients rely on Paradigm for experienced engineering teams, a global delivery footprint, and measurable business outcomes.
About Paradigminfotech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Paradigminfotech.
Salary
$87k – $117k
per year
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