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© All Rights Reserved. ApplyBlast.com
Connex Telecommunications Inc.
A functional Business Analyst supports a financial services organization in modernizing its Amazon Connect contact center and integrating agentic AI. The role involves translating customer experience requirements into detailed system, integration, and data specifications while collaborating with architects and delivery teams. Candidates must map customer journeys, define technical artifacts, and ensure solution feasibility within cloud contact-center environments.
Headquarters
Richmond Hill, Ontario, Canada
Company Size
201-500 employees
Founded
1996
Connex Telecommunications Inc. is a Canada-based integrated IT solutions provider focused on modernizing customer experience and contact center operations. They specialize in CX, contact center technology, unified communications, infrastructure and innovation, combining consulting, implementation and ongoing support. Connex helps organizations deploy omnichannel engagement, collaboration and infrastructure solutions to improve customer interactions, workforce efficiency and operational resilience. Their clients are enterprises seeking to transform digital communications and contact center performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Connex Telecommunications Inc..
Connex Telecommunications Inc. didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role