Teleperformance
The Business Analyst plays a critical role in optimizing call center operations by analyzing data, identifying improvement opportunities, and collaborating with cross-functional teams to enhance efficiency and customer satisfaction. This position involves documenting workflows, creating performance reports, and acting as a liaison between the call center and IT to implement system enhancements. The role requires leading small to medium-sized projects to deliver solutions that align with business objectives and drive operational success.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
36% below the average for this role