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Business Analyst at Dealer Tire - ApplyBlast

Business Analyst

Dealer Tire

22 days ago

3.4 on Glassdoor

Cleveland, Ohio, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

Dealer Tire is seeking a Business Analyst to analyze and improve business processes and systems, providing customer support and project management for IT initiatives. The role involves documenting workflows, conducting root cause analysis, and facilitating system enhancements to support the company's ERP and other operational tools. This position requires strong communication skills and the ability to manage projects in a fast-paced environment.

Responsibilities

Analyze and document business processes and system requirements
Manage project aspects including status reporting and issue resolution
Provide customer support and perform root cause analysis for incidents

Skills

About Dealer Tire

dealertire.com

Headquarters

Cleveland, Ohio, United States

Company Size

1001-5000 employees

Founded

2000

View Profile

Dealer Tire is a company that helps automotive manufacturers and dealers grow their business by providing tools and services that increase customer satisfaction and retention. Their offerings include Online Tire Stores that generate sales leads and facilitate appointment scheduling, as well as a Product Screen Tool that helps dealers maintain optimal tire inventory. They operate across numerous locations throughout the United States and serve the automotive retail industry.