Business Banking Contact Center Specialist II
KeyBank
About this role
A Business Banking Contact Center Specialist role involves providing customer support for small- to mid-sized business clients by handling inbound calls, resolving issues, and offering financial product guidance. The role emphasizes delivering excellent service, maintaining client relationships, and adhering to operational and compliance standards during a training period on-site, with the possibility of transitioning to a remote or hybrid work arrangement.
Skills
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
Recent company news
CSRwireKeyBank Names Brianna Adams As Corporate Responsibility Officer for Its Colorado and Utah Markets
2 weeks ago
Banking DiveInvestor wants KeyBank CEO fired
Dec 5, 2025
Stock TitanInside KeyBank's new team for family offices and private equity
3 weeks ago
PR NewswireMiddle Market Companies Defy Economic Headwinds: 72% Maintain Optimistic Outlook, New KeyBank Survey Reveals
Jul 24, 2025
Crain's Cleveland BusinessKeyBank still dominates Cleveland's deposit market
Oct 9, 2025
About KeyBank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for KeyBank.
Salary
$38k – $52k
per year
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