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Business Communications Advisor - AI Workflow and Solutions at Cigna Healthcare - ApplyBlast

Business Communications Advisor - AI Workflow and Solutions

Cigna Healthcare

5 months ago

Bloomfield, CT

Hybrid

Full Time

Senior

0 applicants

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About this role

A Business Communications Advisor at Cigna Group identifies workflow inefficiencies and translates them into prioritized AI use cases to enhance operational effectiveness. The role involves partnering with stakeholders to design, build, and deploy practical AI-enabled solutions such as agents and automations. Candidates must combine business analysis expertise with hands-on technical capabilities to implement tools that align with the broader AI strategy.

Responsibilities

Partner with stakeholders to identify business needs and workflow inefficiencies
Translate operational pain points into prioritized AI use cases and requirements
Design, build, test, and deploy AI-enabled solutions and automations
Facilitate discussions to clarify problems and define desired outcomes
Manage pipelines of solution opportunities from intake through delivery

Skills

Qualifications

BS in Marketing, Communications, Artificial Intelligence, Information Technology, Data Science, Business or related fieldProfessional training or certification in AI5 years of relevant experience