Business Development Center Representative/Receptionist

The Business Development Center Representative/Receptionist at Audi Shawnee Mission is responsible for building strong customer relationships, answering and routing incoming calls, and scheduling service appointments to ensure a seamless guest experience. This role involves handling inbound and outbound calls, responding to web inquiries, and accurately documenting customer interactions while maintaining a professional demeanor. The position requires exceptional customer service skills, multitasking abilities, and a commitment to creating a welcoming environment for every visitor.