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© All Rights Reserved. ApplyBlast.com
TDCX
This role focuses on providing business insights through metrics, reporting, and variance analysis to support decision-making within inbound customer service programs. The position involves preparing and analyzing key performance indicators, conducting market analysis, and optimizing processes through data visualization and automation. The ideal candidate will leverage tools like Tableau and Power BI to drive productivity and profitability goals.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.
TDCX didn’t post a salary, so this is our estimate from similar listings.